PRIVACY POLICY
This privacy policy applies to Parshproperties.com Pty Ltd – ABN 47 169 499 496 and its related bodies corporate including SMATS Services (Australia) Pty Ltd (we, us and our).
Parshproperties.com and its related bodies corporate including SMATS Services (Australia) Pty Ltd is bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act). The APPs are designed to protect the confidentiality of information and the privacy of individuals by regulating the way personal information is collected, used, disclosed, and managed. Personal information has the meaning given to it in the act. Personal Information, generally speaking, is information or an opinion relating to an identified, or reasonably identifiable, individual.
We are committed to protecting your privacy. This policy explains how your personal information may be collected and held and how that information is used and with whom the information is shared. It also sets out how you can contact us if you have any queries or concerns about this information.
Our privacy policy may be reviewed from time to time to take account of new laws, technology, changes to our operations and practices and the changing business environment.
We through our Privacy Officer, are happy to provide further details as to the extent to which we are required to comply with the APPs should any person wish. Alternatively, further details of the obligations imposed upon organisations under Australia’s privacy laws can be obtained directly from the office of the Australian Information Commissioner (Commissioner) or by reference to the APPs and the Commissioners associated guidelines at www.oaic.gov.au
Collection and Use Of Information
We may collect personal information from you directly or via your use of our services. We will only collect personal information which is reasonably necessary for, or directly related to, our functions or activities.
Sensitive Information
Sensitive information is any information about a person’s racial or ethnic origin, political opinion, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information.
We will not ask you to disclose sensitive information, but if you elect to provide sensitive information it may also be captured and stored.
What Types Of Information We Collect
The types of personal information held by us includes the following:
Names, email address, contact details, residential and mail addresses, occupation, photographic identification, past or current employers details of properties and other personal information provided by individuals to us or our service providers in acquiring, using, or subscribing to our services.
Financial information such as assets and liabilities, income and expenses, credit reference information and credit card/banking details.
Property valuations and details of properties obtained to make, analyse and/or assess those valuations.
Databases of comparable sales of properties and/or businesses in order to appraise the value of other properties and businesses and in order to assist in the marketing of those properties and businesses.
Information used with respect to the marketing, sale/or leasing of real estate properties and/or businesses.
Information from sellers, buyers, lessors, and/or tenants, and potential sellers, buyers, lessors and/or tenants of properties and/or businesses.
Details of properties, owners, and tenants used for the purpose of managing the leasing of both commercial and residential properties, references associated with tenancy applications.
Data obtained from third parties regarding lease applicants’ rental histories, including from previous or current landlords.
What Other Information Do We Collect?
Personal information may be collected by way of forms filled out by individuals, including via online forms, live chat, surveys, emails, telephone conversations, online user-generated content and market research, face-to-face meetings, events and interviews. Where necessary and with your consent, we supplement the information we receive from you with information from third party sources for the purpose of providing our tax, finance, and property services including but not limited to individuals, agents and representatives (eg: lawyers, settlement agents, accountants, buyers, sellers, lessors, tenants).
We may be required to collect personal information by virtue of legal or regulatory requirements (eg: the Real Estate and Business Agents Act 1978).
You may in some circumstances have the option of not identifying yourself or using a pseudonym when you deal with us. However, if you choose not to provide information we need to fulfil your request for a specific product or service or to participate in standards development activities we may not be able to:
Provide you with the requested product or service to the same standard or at all; or
Allow you to participate in our activities; or
Provide you with all the information about products and services you want; or
Tailor the content of our websites to your preferences or desired experience.
We may also collect statistical information about visitors to our website using web analytics and session recording technology provided by third party service providers such as Google Analytics. These services use Cookies to assist us in understanding how visitor’s access and utilise our site. Generally, this information cannot be used to identify particular individuals. However, in some circumstances it may include a visitors internet protocol (IP) address, which could be linked to an individual.
You can find out more information on how Google uses data when you use Standards Australia’s sites or apps at www.google.com/policies/privacy/partners/
Advertising And Tracking
When you view our advertisements on a Third Party website, the advertising company uses ‘cookies’ and in some cases ‘web beacons’ to collect information such as the server your computer is logged onto, your browser type, the date and time of your visit and the performance of their marketing efforts.
When you access our website after viewing one of our advertisements on a Third Party website, the advertising company collects information on how you utilise our website (eg: which pages you view) and whether you complete an online application.
Cookies
We use ‘cookies’ to provide you with better and more customised service and with a more effective website.
A ‘cookie’ is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our webpage servers. Cookies are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your internet browser.
We use cookies for different purposes such as:
to allocate a unique number to your internet browsers;
to customise our website for you;
for statistical purposes;
to identify if you have accessed a Third Party Website; and
for security purposes.
IP Addresses
Your IP address is the identifier for your computer when you are using the internet.
It may be necessary for us to collect your IP address for your interaction with various parts of our website.
Online And Live Chat Enquiries
When you send an online or live chat enquiry to us, we retain the information contained in that enquiry. We are able to then use that information to provide any services that you require.
Security And Management Of Personal Information
The security of your information is very important to us. Parshproperties.com will take reasonable steps to protect personal information from misuse and loss, unauthorised access, modification, or disclosure.
We have put in place physical, electronic, and procedural safeguards in line with industry and regulatory standards.
We regularly review developments in security and encryption technologies. Unfortunately, no data transmission over the internet can be guaranteed as totally secure.
If we no longer require your information, and we are legally permitted to, we will take all reasonable steps to destroy or de-identify the information.
We take reasonable steps to preserve the security of cookie and personal information in accordance with this policy. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted).
We may use an external software platform or cloud storage to store the personal information we hold about you. The external software platform cloud storage and the IT servers may be located outside Australia.
We may disclose your personal information to overseas entities that provide support functions to us. You may obtain more information about these entities by contacting us.
How We Use Personal Information
Parshproperties.com may disclose your personal information to our related bodies corporate and third party suppliers, contractors and service providers for a range of purposes, including:
Provide you with products, services and advice you have requested
Conduct business processing internally or with third party suppliers
Provide communications and publications
Facilitate participation, respond to feedback
Marketing and promotions
Business analysis and system improvements
Employment applications
Website performance
Administrative and compliance purposes
Record updates
Complaint processing
Compliance with law
Your personal information will never be sold.
To Whom We May Disclose Your Information
Parshproperties.com may need to outsource some of our administrative and other property related functions to external organisations including but not limited to advertising agencies, consultants, landlords, financial agencies, web hosting providers, RP Data, debt collectors, government related bodies, insurers, Landgate, other real estate agencies, titles office, residential tenancies, bond authority, national tenancies database, real estate institutes, referees and emergency contacts.
Direct Marketing
We will not use or disclose sensitive information about you for direct marketing purposes unless you have consented.
You may submit a request to the Privacy Officer in writing to param@parshproperties.com.au
Complaints
If an eligible breach is confirmed, as soon as practicable Parshproperties.com will provide a statement to affected individuals and to the OAIC.
Terms & Conditions
By using the Parshproperties.com website and engaging in any services promoted within I accept and acknowledge the following conditions:
I wish to be informed of items of interest selected and reports issued by Parshproperties.com from time to time and consent to same.
Personal particulars and responses shall remain private within the association of Parshproperties.com.
I shall act with good faith and honesty in all dealings with Parshproperties.com.
I understand that Parshproperties.com is not giving advice and I rely on my own judgement.
Contact Us
Any complaints or correspondence should be sent to:
Parshproperties.com (Australia) Pty Ltd
Phone: +61 434 013 101
Email : param@parshproperties.com.au
This document was last updated feb 2026.
Disclaimer
This disclaimer applies to this website, operated on behalf of SMATS Services (Australia) Pty Ltd and its related bodies corporate including but not limited to Parshproperties.com Pty Ltd.
All design and content are Copyright Parshproperties.com Pty Ltd. No reproduction, distribution, or transmission is permitted without written permission.